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Paying Allowances on Time is Crucial – New NSFAS Administrator



Paying Allowances on Time is Crucial - New NSFAS Administrato

Paying Allowances on Time is Crucial – New NSFAS Administrator. The National Student Financial Aid Scheme (NSFAS) has long been a lifeline for countless students pursuing higher education in South Africa.

Providing comprehensive bursaries and loans, NSFAS supports students by covering essential costs like tuition, registration fees, and living expenses. However, recent challenges in disbursing allowances on time have necessitated significant changes in the administration of the scheme.

The Appointment of a New NSFAS Administrator

Amid growing concerns over delayed student allowances, the Department of Higher Education and Training (DHET) took decisive action by dissolving the previous NSFAS board.

In a bold move to stabilize and streamline operations, Minister Blade Nzimande appointed Sithembiso Freeman Nomvalo as the new NSFAS administrator. With a mandate spanning the next 12 months, Nomvalo’s role is critical in ensuring the effective delivery of financial aid.

Call for Accountability and Transparency

In his first engagement with the NSFAS staff, Administrator Nomvalo underscored the gravity of their responsibilities. Addressing the core issues head-on, he emphasized the need for transparency and accountability within the team. Recognizing the impact of delayed payments on students’ academic and personal lives, Nomvalo urged the staff to adopt a proactive approach in identifying and resolving operational bottlenecks.


Encouraging Open Communication and Problem-Solving

Nomvalo approach to leadership involves fostering an environment where challenges are openly discussed and tackled collaboratively. He encouraged the staff to “snitch” – not to undermine each other, but to swiftly identify and address inefficiencies that could jeopardize the scheme’s objectives.

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By promoting this level of candor, Nomvalo aims to create a culture where problems are not only identified but also resolved before they escalate into crises.

Role of Each Staff Member in Preventing Delays

During his address, Nomvalo highlighted the critical role that each staff member plays in the timely disbursement of allowances.

He pointed out that understanding and performing their roles efficiently ensures that there is no disruption in the payment process. His message was clear: the responsibility of maintaining the workflow and ensuring students receive their allowances on time is a collective effort.


The appointment of Sithembiso Freeman Nomvalo as the administrator of NSFAS marks a pivotal moment in the scheme’s history. With his leadership, there is renewed hope for improved management and timely delivery of student allowances.


As the NSFAS navigates through these reforms, the focus remains firmly on the well-being and success of the students it serves. By instilling a sense of urgency and accountability among the staff, Nomvalo is not only addressing immediate issues but also laying the groundwork for long-term sustainability and efficiency within NSFAS.

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