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SASSA: No More Grants at SA Post Office



SASSA: No More Grants at SA Post Office

SASSA: No More Grants at SA Post Office. South African Social Security Agency (SASSA) has announced a significant change in the distribution of social grants, indicating that the SA Post Office will no longer serve as a collection point.

Transition to SASSA Alternative Collection Points

It is recommended that recipients of social grants explore alternative methods of receiving their grant payments, as the Post Office will cease to be a distribution channel by 2024 because of closures and pending liquidations.

Factors Behind the Change

South Africans are urged to consider adding their bank accounts for grant payments or exploring other collection options as a result of post office closures and impending liquidation.

SASSA Postbank Blunder of 2023

Postbank’s system encountered processing problems in 2023, which caused grant recipients to lack their payments on time. While the problem was eventually resolved, it may have undermined confidence in the system.

SASSA  Response Offering Alternatives

To restore trust in the system, SASSA is offering alternatives, such as bank account payments, to ensure grant distributions are timely and reliable.


Accessing Your SASSA Social Grant

SASSA provides various methods for grant recipients to access their funds, including:

  • Direct Bank Account Payments
  • Collection from Regional Offices
  • Participating Retailers: SPAR, Boxer Stores, and PnP

Contact Information

Individuals can contact the National Call Centre at +27 80 060 1011 or email [email protected] with questions about social grants.

See also  SASSA Payment Dates For January 2024


SASSA decision to phase out the SA Post Office for grant distribution underscores the need for reliable alternatives. Despite challenges like the Postbank blunder, exploring diverse channels ensures efficient and timely access to social grants, promoting confidence in the system’s resilience.

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